Question 1

Within an organizational context, the structure of information system users is formed by levels of:

Accepted Answer

A)   technician, manager, and president
B)   clerk, superintendent, and higher administrator
C)   individual, work group, organizational and inter-organizational users
D)   office support staff, knowledge workers, middle managers and executives
E)   users with and without technical backgroundF) A) and D)
G) All of the above

Question 2

A task that is performed by an individual is:

Accepted Answer

A)   decision making
B)   project management
C)   customer support
D)   production management
E)   building constructionF) C) and D)
G) D) and E)

Question 3

An example of Knowledge Work Systems is:

Accepted Answer

A)   MS PowerPoint
B)   Window Media Player
C)   CAD (computer-aided design) 
D)   Adobe Acrobat Reader
E)   Skype IM systemF) D) and E)
G) C) and D)

Question 4

An example of Project Management System is:

Accepted Answer

A)   Adobe Photo Shop
B)   Word Processor
C)   Linux
D)   MS Project
E)   CAD (computer-aided design) F) A) and B)
G) A) and C)

Question 5

Customers' trust with an Online Customer Account Management System is mainly concerned with:

Accepted Answer

A)   history of the online company
B)   price of the products provided online
C)   security of personal information
D)   mission of the online company
E)   size of the online companyF) A) and E)
G) A) and D)

Question 6

Users of Knowledge Work Systems could be:

Accepted Answer

A)   office cleaning staff
B)   a restaurant waiter
C)   a bus driver
D)   a postman
E)   an architectF) B) and D)
G) C) and D)

Question 7

Executive Support Systems (ESS)  can provide users with the capacity to:

Accepted Answer

A)   edit digital files
B)   explore the codes of a software program
C)   modify customers' personal information
D)   keep contact with external organizations
E)   explore data at an aggregate levelF) D) and E)
G) A) and C)

Question 8

A Work Flow Management System is a work group level system that emphasizes on organizational considerations such as:

Accepted Answer

A)   contacting customers
B)   meeting with suppliers
C)   personal travel planning
D)   gaining trust from the public
E)   providing shared workspaceF) B) and C)
G) A) and E)

Question 9

The organization context is of important meaning in HCI design, because it shapes factors such as ___, which decide the HCI focuses in system development.

Accepted Answer

A)   local scenery
B)   regional weather
C)   preferences in system design
D)   products delivery
E)   food supplyF) A) and E)
G) A) and D)

Question 10

Knowledge Work Systems are designed to support ___.

Accepted Answer

A)   organization and presentation of a company's sales data
B)   contact with customers
C)   storage of organizational digital files
D)   development of products gallery
E)   knowledge creation activitiesF) All of the above
G) B) and E)

Exam 2: Organizational and Business Context

An example of Project Management System is:

Correct Answer
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Customers' trust with an Online Customer Account Management System is mainly concerned with:

Correct Answer
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Executive Support Systems (ESS) can provide users with the capacity to:

Correct Answer
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A task that is performed by an individual is:

Correct Answer
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Users of Knowledge Work Systems could be:

Correct Answer
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Within an organizational context, the structure of information system users is formed by levels of:

Correct Answer
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The organization context is of important meaning in HCI design, because it shapes factors such as ___, which decide the HCI focuses in system development.

Correct Answer
verified

A Work Flow Management System is a work group level system that emphasizes on organizational considerations such as:

Correct Answer
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Knowledge Work Systems are designed to support ___.

Correct Answer
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An example of Knowledge Work Systems is:

Correct Answer
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Exam 2: Organizational and Business Context

An example of Project Management System is:

Correct AnswerverifiedShow Answer

Customers' trust with an Online Customer Account Management System is mainly concerned with:

Correct AnswerverifiedShow Answer

Executive Support Systems (ESS) can provide users with the capacity to:

Correct AnswerverifiedShow Answer

A task that is performed by an individual is:

Correct AnswerverifiedShow Answer

Users of Knowledge Work Systems could be:

Correct AnswerverifiedShow Answer

Within an organizational context, the structure of information system users is formed by levels of:

Correct AnswerverifiedShow Answer

The organization context is of important meaning in HCI design, because it shapes factors such as ___, which decide the HCI focuses in system development.

Correct AnswerverifiedShow Answer

A Work Flow Management System is a work group level system that emphasizes on organizational considerations such as:

Correct AnswerverifiedShow Answer

Knowledge Work Systems are designed to support ___.

Correct AnswerverifiedShow Answer

An example of Knowledge Work Systems is:

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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